Our Commitment to Health & Safety
As always, our practice takes every precaution to keep patients and staff safe and healthy. While we have always adhered to and exceeded the standards for decontamination set by OSHA, we are going one step further and incorporating the latest CDC guidelines.These are the standards that we have implemented to ensure that our office is one of the safest places to be.
The Measures We Are Taking To Protect Our Patients
We ask you to keep the following in mind prior to and during your appointment:
- Before you enter the examining room, all surfaces, such as the dental chair, dental light, drawer handles, and countertops, have been cleaned and disinfected thoroughly with medical-grade disinfectants that kill 99.9% of all harmful bacteria and viruses.
- Disposable protective coverings on equipment are disposed of and replaced after each patient visit. Disposable dental tools and needles are always disposed of and never reused.
- Non-disposable items, such as dental tools and instruments, are cleaned and sterilized between patients using hospital-grade sterilization equipment. Our sterilization equipment is monitored and tested on a regular basis.
- We frequently clean and disinfect the lobby area and reception counter multiple times throughout the day and are even more diligent today.
- We have installed acrylic barriers for separation between patients and the front desk and hands-free door openers to all exterior doors of the office.
- In our waiting area, common areas, and in every treatment room, we have installed a 3-stage HEPA certified air purifier that utilizes a True HEPA filter and UV light sterilization with antimicrobial treatment to safely remove 99.995% of airborne particles, including pollen, ragweed and other allergens, viruses, germs, dust mites, mold spores, and cigarette smoke. The carbon filter removes odors and captures large airborne particles.
- If you are sick, running a fever, coughing, or not feeling well, please reschedule your appointment and do not enter the office. We are happy to reschedule your appointment at no charge, and we thank you for considering the health of others.
- If you are healthy and you come for your regular appointment, please use a tissue when coughing, sneezing, or blowing your nose, throw the tissue away, and wash your hands for at least 20 seconds with soap and water afterward. Using hand sanitizer of 60% alcohol concentration is also acceptable for washing hands. We offer hand sanitizer at the front desk and in every operatory!
- If you have traveled to any areas outside of U.S. within two (2) weeks of your scheduled appointment, please contact our office and reschedule. Read additional CDC travel guidelines.
- To adhere to social distancing standards, we are limiting the number of patients in the office at one time. We ask that patients call the office upon arrival. A team member will bring any new paperwork to your car. We will escort the new patient into the office after discharge of the previous patient and re-sterilization of the operating suite. No more than one family member can accompany the patient into the office. Upon start of the surgery, the family member will be escorted back to their vehicle until the procedure is over.
How We Are Protecting the Safety of Our Staff & Doctors
We are taking additional steps toward ensuring the safety of our staff.
- All staff involved in patient care use appropriate protective equipment when needed, such as gloves, masks, gowns, and eyewear. After each patient, disposable gloves and masks are thrown away. Before seeing the next patient, everyone on the treatment team disinfects their hands and puts on a new mask and pair of gloves. This is called PPE (Personal Protective Equipment), and this protects both the patient and the treatment team.
- Any team member that has any symptoms of a cold or flu are not permitted on the premises and are advised to stay at home for the safety of our patients and other team members.
On top of this, we want you to feel more comfortable and are increasing our investment in your health and well-being by offering the following safeguards:
- We have implemented a “No Handshaking Policy” and have put up signs throughout the office to reflect this.
- A team member has been assigned to wipe down and disinfect all high-traffic surfaces, including the countertops at the lobby, coffee machine, and all handles to doors on an hourly basis. Again, each treatment room is thoroughly disinfected between every patient.
- All patients will rinse with an antimicrobial mouth rinse at every patient visit.
- Hand sanitizer is offered at our front desk and in every treatment room
- If you would like a mask, please ask someone at the front desk, and you will be given a mask to wear in the waiting room for your safety. You will not need the mask when you are being treated as your doctor and treatment team will be wearing their PPE, which includes them wearing masks to protect you.
IMPORTANT MESSAGE TO PATIENTS: If you or someone in your household have a fever, cough, or flu-like symptoms, please stay at home and don’t come to the practice. Your doctor may request an online video consultation if you are displaying symptoms.
At Beech & Reid Oral & Dental Implant Surgery, we appreciate the ongoing support from our patients, referring providers, families, and friends. Thank you for your patience and cooperation while these measures are put into effect.
For questions or clarification about these measures, please contact us at (408) 245-6010 for Sunnyvale, (408) 270-9450 for San Jose, or (408) 263-2962 for Milpitas.